Frequently Asked Questions


TAKE NOTE

Because each piece is individually hand thrown and made, there may be slight variations in colour, dimensions and texture. We make every pieces in small batches so the store will be updated once a month or as created.

SHIPPING

Shipping will be applied based on location at the check out point. Unfortunately the shipping we have in Hong Kong is not the cheapest or the most speedy. So bear with it as it is the best option to ensure your product gets to you safely and soundly. Taxes and duties will vary depending on country. All orders will be mailed out within 14 days, all with insurance and we will send out notifications with details over email. Please double check the address you supply to ensure it is correct as we will not be responsible for orders mailed out to incorrect addresses.